Air France

Formerly Societe Air France, S.A. Air France is the French flag carrier, headquartered in Tremblay-en-France, located at north Paris. It is a subsidiary of the Air France–KLM group and a founding member of the SkyTeam global airline alliance. Air France’s major hub is at Charles de Gaulle Airport with Orly Airport, Lyon—Saint Exupéry Aéroport, Marseille Provence Airport, Toulouse Blagnac Airport, and Nice Côte d’Azur Airport, serving as its secondary hubs.

Air France Logo

Origins and Ownership

Air France was formed on the 7th of october in the Year 1933, from a merger of five different airlines. From 1950 to 1990, it was one of the three main allied scheduled airlines, operating in Germany at West Berlin’s Tempelhof and Tegel airports. In 1990, it acquired the operations of French Domestic carrier Air Inter and international rival: Union de Transports Aeriens. It serve as France’s national flag carrier for seven decades, prior to its 2003 merger with KLM.

Frederick Gagey Air Fance CEOFrédéric Gagey, born on June 29, 1956; is a French businessman and the current Chief Executive Office of Air France. He was declared the position since, July 1, 2013. Mr. Gagey is a graduate of the Ecole Polytechnique and the Ecole Nationale de la Statistique et de l’Administration Economique (ENSAE). He also holds a Masters in Economics from the Universite de Paris 1.

Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. Air France has hubs at Paris’s Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

What people are saying

A balanced combination of negative and positive reviews, coming from Air France’s previous customers are posted throughout the internet. Some of these reviews are posted below:

Air France Food 1I’ve flown so many times with this company, when I came back from Manchester in 2011, when I went to New-York and Boston in 2012 and when I went to California in 2013 and everytime everything was alright (minus a few turbulences on sime flights). And is was the same experience this time when I went to BCN. Everyone on board was very nice and friendly and professional. Both flights were pleasant, minus the return one was very bumpy at the beginning! I always enjoy flying with AirFrance.”

—Alexandre C (Paris, France)

Air France 2“I cannot say enough good things about our experience on Air France last month. The seats were ROOMY and so comfortable I did not need my back pillow. They fed us breakfast AND dinner AND snacks AND had ice cream available in the back. Alcoholic beverages were free. In-flight entertainment was plentiful and diversified. Staff was pleasant, accommodating, helpful. Bathrooms were kept CLEAN the entire trip! I felt as if I was flying back in the 1960s when customers were valued. Of course, most of my experience lately has been with domestic airlines that chose to put profit before customer service. Other international airlines have been better than domestic, but Air France experience stands out.”

—CypressRidge (Central Coast, California)

“Wasn’t sure what to expect as we have never travelled on Air France. Much to our delight the food and service exceeded our expectations. Very impressed with Air France.”
—GordandPeggy (Vernon, Canada)

The Website

Air France Website

A very colorful website, filled with different animations and graphic designs. Air France’s website offers sorts of deals, including: Ticket purchasing, online check-ins, reservation management, and even check their discount offers. Scrolling down, you will notice the different cheap deals that Air France offers, and you can read some of their promotional advertisements. You can visit Air France’s website by clicking this link.

Air France Mobile App

They also offer their own mobile app, in which you can–just like in their website, do things like purchasing tickets and checking your flight status and time, manage your accounts and so much more. It’s like having a personal travel assistant! The app is available for both iOS and Android, the app is free and you can download it by clicking on the links below.

Air France for iOS: Air France

Air France for Android: Air France

Contact information

  • Website URL: www.airfrance.fr
  • Contact number: +33 (0)89 27 0265 4
  • Fax Number: +33 1 41 56 8419
  • Head Office Address: 45 Rue de Paris, 95747 Roissy CDG Cedex, France

 

Air France 1

Conclusion

Judging from the reviews given by the previous and loyal passengers of Air France, it seems that their services we’re fully enjoyed by their customers, though I’ve found some reviews that contains complaints to the airlines; like how old their cabins were, or their seats are not reclining, or for some instances—staff neglecting incidents. And I think that France Airline is aware of these and I’m sure they’ve had—or they are doing something to aid these matters as a response to their passenger’s complaints and make their flight experiences more smooth and convenient.   

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