Jetstar Airways Reviews 2017


Jetstar Airways, trading as Jetstar, is a self-described “value-based” low-cost airline headquartered in Melbourne, Australia from which it operates domestic, regional, and international services. Established in 2003 as a subsidiary of Qantas, it was originally created in response to the threat posed by Virgin Blue and it is part of Qantas’ two brand strategy which involves having Jetstar Airways for the low-cost services.

Jetstar Airways Reviews 2017 airplane

In our Jetstar Airways reviews, we look closer into one of the airlines in Australia that makes travel possible.

Background, History, and More Information

Jetstar Airways Reviews 2017 cabin interiorJetstar Airways aircraft have different classes. On all domestic routes, passengers can purchase food and drink from the buy on board service on the single class. Boeing 787 international routes on the other hand have Business Class and Economy Class. The Business Class cabin is fitted with 21 leather seats in a 2-3-2 configuration, includes meals and beverages, in-flight entertainment, and a baggage allowance of 30kg while the Economy Class has a buy on board service and pre-purchased food on wheels.

Mr. David Hall has been the CEO of Jetstar Airways since August 2010. As of December 2010, Jetstar Airways’ fleet consists of 70 aircraft flying to 37 destinations.

Reviews/ What Users Have to Say

A number of Jetstar Airways reviews shared customers’ negative experiences with the airline mostly concerning payment or pricing. In some of these Jetstar Airways reviews, customers say that the airline made unauthorized charges on their credit card, overpriced some tickets, and seemed to lessen the ticket price then add hidden fees.

They weren’t doing so well either on Airlinequality, where they received an average 5 stars out of 10. Despite this, Jetstar Airways was noted to have “the check in staff was friendly with a great sense of humor, boarding was smooth, and the cabin crew pleasant.” Other Jetstar Airways reviews say the cabin service and the amenities exceeded their expectations for a low-cost airline.

Their Website

On their official website, one can do the usual airline website functions such as manage booking, check flight status, and check in. Users can search for flights, cars, hotels, and deals from the homepage.

The images on the website are informal as that seems to be the theme behind Jetstar Airways. A lot of young travellers are depicted seated in Jetstar Airways aircraft, at the airport, or taking photographs at their destination. Jetstar Airways as a low-cost carrier offers all-day low fares to a number of destinations which they also feature on the homepage along with suggestions to the top destinations. The site was designed to appeal to young people, from contests and the airline services detailed.

You can sign up to Jetmail and be the first to know about sales, special offers, partner deals, news and updates, here in this link. Meanwhile, Jetstar Airways has social media presence in the following channels: Facebook, Twitter, and YouTube. For more information, updates, and offers about Jetstar Airways, view their Twitter account here.

Contact Details:

  • Website URL:
  • Contact number: +61 3 8628 3400
  • Contact Email:
  • Fax: +61 3 8628 3422
  • Head Office Address: PO Box 4713, Melbourne, Victoria, 3001, Australia

Words of Conclusion

Checking out the low prices and chosen few of the Jetstar Airways reviews, I would recommend this airline if you want value for money.

What can you say about our Jetstar Airways reviews? If you have anything to add, feel free to leave your comments here below!


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