Headquartered at Billy Bishop Toronto City Airport, Porter Airlines is a regional airline that operates regularly scheduled flights between Toronto and locations in Canada and the United States, using the Canadian-built Bombardier Dash-8 Q400 turboprop aircraft. Porter Airlines along with Porter FBO Limited, which operates the Porter facilities at the Billy Bishop and the City Centre Terminal Corp., are owned by Porter Aviation Holdings(PAHL). The company was founded in 1999.
Origins and Ownership
Porter’s operation at the Toronto Airport was launched in 2006, but with some controversy. Robert J. Deluce–who is now the Chief Executive Officer of Porter Airlines, came up with the idea of creating a regional airline using Bombardier Turboprop aircraft to major cities of Canada, within the range of Toronto. A planned bridge to the airport was cancelled in 2003, leading lawsuits between Deluce and the city of Toronto; the airline lost the case but the idea for the airline remained. With the compensation received from the Toronto Port Authority for the lawsuit, REGCO (now PAHL), bought the island airport terminal used by Air Canada Jazz and terminated Air Canada’s access. Since then, Porter has expanded its operations in 2006, adding more destinations and planes, in 2010; Porter opened a new, larger, passenger terminal.
Robert J. Deluce is a Canadian airline executive. He has been a past airline Executive lwith Air Ontario and other Airlines, and is now the current president and Chief Executive Officer of Porter Airines.
What people are saying
Though the airline’s start is full of controversy, Porter Airlines’ services towards their passengers seems to be good and accommodative, as these positive reviews coming from their customers are posted throughout the web, giving the airline an impression, that their offers and services are efficient and convenient. Here are some of the reviews:
“This was my first time flying with Porter; and it was a very enjoyable experience. The check in process was quick and easy and the staff on both sides of my destination were helpful and friendly. I was surprised at how much leg room I had (I’m 6’2) in a regular seat. On my flight to Toronto the flight crew offered to move me to a seat with more room but I really didn’t need it. I was pleasantly surprised when I was offered free snacks and drinks (non alcoholic and alcoholic) The only downside was having to pay for a checked bag.”
—Keri L. (Windsor, Canada)
“Whenever visiting Toronto I fly with Porter onto the island (Billy Bishop Airport). First the staff from the check-in, to the crew are always very pleasant. They make your flight enjoyable and the service is great. The Airport itself is very nice. While departing the waiting room is nicely appointed. Offering complimentary coffee, juices, water and snacks. Very enjoyable. I have not used Pearson in five years and would not return. For the those visiting Toronto, Porter at Billy Bishop Airport should be your choice.”
—France B. (Montreal, Canada)
“The folks at the check in were very helpful and so nice to me, then getting on the plane the flight crew were awesome, they were sweet young ladies made sure all was well with me treated me with outstanding kindness, I even got a hug when I was getting off the plane, now how sweet are they. I just started using them on a regular bases and so glad I have.”
—Jeannette C (Halifax, Canada)
The website shows a bright and vivid interface, with a photo of the airline’s Bombardier Dash-8 Q400 turboprop aircraft that will welcome you as you visit the website. The website allows users to book a flight, avail their flight and hotel promo, online check-in, check their flight status, check the users’ bookings, and even purchase or redeem the airline’s Porter Pass; which is only available for passengers residing at the United States and Canada.
- Website URL: www.flyporter.com
- Contact number: +1 888 619 86 22, +1 416 203 81 00
- Fax Number: +1 416 203 81 50
- Head Office Address: Billy Bishop Toronto City Airport, Toronto, Ontario, M5V 1A1, Canada
A new airline with top-notch services. Porter Airlines continues to give its passengers the best assistance and accommodations that’ll make them feel the convenience of flying with them. With their helpful and professional staffs, tasty meals and snacks, comfortable seats—flying with Porter Airlines should be one fantastic ride. Have you travelled with Porter Airlines before? What are your experiences? You can tell us by commenting below!