Online travel agencies are dominating the market and have been doing so since the early days of the internet. JustFly, an online travel agency from the USA, wants to make the booking process easier and cheaper. This company claims to lessen the headaches of travelers by providing a one-stop site for your basic travel service needs. JustFly also says that all the prices shown in their website are all-inclusive, meaning there are no hidden fees and charges. But is JustFly legit and should you trust them? Come join us in our investigation.

What is JustFly?

JustFly is an online travel agency based in the United States. They mainly provide four services: airline ticket booking, hotel accommodation booking, cruise tickets, and car rentals around the world. The website launched in February 2014 as a simple airline ticket distributor. Eventually, the company expanded their services along with their team.

The company has developed their proprietary framework which allows them to have direct access to the latest airline, hotel, car rental, and cruise discounts. This is made possible because JustFly, much like other OTAs, have a strong partnership with the suppliers. Those who sign up for a free JustFly account can also receive email updates about the newest promos if they chose to.

The website

Is JustFly Legit - Website Screenshot

JustFly.com features a simple website design which sports plenty of stunning photos and a lot of white space. This layout is highly similar to other travel agency websites, which means that if you’ve booked similar travel services before, you won’t be having trouble using this platform.

On the homepage, you’ll immediately find the booking form. Select whichever service you need and the form will automatically adjust to your needs. Input the required details such as your departure point, destination, along with the departure and arrival dates. Don’t forget to indicate the number of people you’ll be booking. Keep in mind that this search function is free.

If you have any questions, you may first refer to their support page. I personally found this page to be helpful because it covers topics from baggage fees to flight cancellation.

After exploring their website for a while, I did notice that their About Us page didn’t have much information. Other than that, the site was well-maintained, highly functional, and rarely lags even when using my mobile device.

Customer reviews

In this section, we will have a gander at the latest JustFly reviews. This will help us know whether their previous customers have been satisfied with their services. Is JustFly legit? Hopefully, these reviews will help you know.

Is JustFly Legit - JustFly Reviews 1

I have looked over over 10 different travel sites (Expedia, Travelocity, Priceline, etc), and this site was by far the EASIEST to use. No special deals where you don’t see the itinerary, and just clear cut. I found a flight from San Francisco, CA to London (Gatwick), UK for $875. That’s incredible! I will come back and use this site again! I will recommend to all my friends!

     — Laura Temple

Is JustFly Legit - JustFly Reviews 2

Yes, would use again. Had trouble getting my card accepted on 2 other services, travelocity and cheapo air.  Maybe because my name is 2 words on the credit card and 3 words on the reservation. On your service when all data was entered it went through and flight got booked very quickly.

Is JustFly Legit - JustFly Reviews 3

I have used JustFly for a few trips now and have always found the website to be easy to use, along with the best prices. I will continue to use JustFly for future trips.

     — Heather L.

Is JustFly Legit - JustFly Reviews 4

Remarkably delightful beginning with booking, seat selection and access to discuss a Qatar Atlanta flight cancellation that necessitated an overnight stay in an Atlanta hotel and rebooking the next day on a Jet Blue to Boston, the a Qatar Airlines flight to Doha Qatar to Kuala Lumpur Malaysia.

     — Ronald S.

Is JustFly a legit OTA?

When buying tickets from distributors like JustFly, it’s important that you book an airline, hotel, or any other travel services that you think you could trust. JustFly or any other online travel agency cannot be held accountable for the unsatisfactory services that you get outside of the website. Now that that’s out of the way, JustFly is a great online travel agency that can reduce your travel costs. Their easy and near-instant booking process is a pleasure to use. If you’re the type of person who loves budget travels, then JustFly is the right OTA for you.

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